Desperately need help

  • Unknown's avatar
    cureilo · Member ·

    Hi,

    Things have gone terribly wrong with my website http://lightpainteddoll.com/. While trying to update it, I also purchsed a personal plan via WordPress because it did say it offered domain mapping as well. Even when I was paying via PayPal, it still had the ‘domain mapping’ option included.
    However, I only seem to be left with a completely new website https://lightpainteddollcom.wordpress.com/, which I don’t need, and my ‘proper’ website is not linked. It is not updating, it’s lost a lot of info, shows posts as if they were written 5 years ago (they have been updated a lot more recently than that) and I can’t change anything.

    I would be happy to update my website with a better plan and merge the two websites in question (mapping/moving my domain http://lightpainteddoll.com/ to the new one) and I would also happing host with WordPress. Do you guys offer hosting? Or do the plans you offer come with hosting? I can’t find any info on that!

    I would very much like to move away from Hostgator hosting which my domain http://lightpainteddoll.com/ is currently with.

    Please help.

    Thank you very much.

    Happy New Year!

    Ilona

    http://lightpainteddoll.com/

    Home

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @Ilona, no worries, we’ll help your sort it out.

    On this account I only see two sites, and neither is hosted with us. Can you send a link to the site that is here? Or better, log in as the owner of that account?

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