Don’t receive download link

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  vuonbachhop · Member · Jun 7, 2018 at 6:56 am

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  And also, please check why the process never finished.

  It never shows DOWNLOAD

  https://imgur.com/a/WTFeBzS

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  gemmacevans · Member · Jun 7, 2018 at 7:33 am

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  Hi vuonbachhop,

  If you aren’t receiving our support emails or download emails, it sounds there could be an issue on your email providers side — there’s a chance they could be blocking WordPress.com emails.

  Is there another email address you can add to the Account Settings page, so we can try emailing you there instead?

  Thanks for the screenshot. So far, it looks like been trying to export using the WP Admin dashboard. Are you able to download an export from the new interface?:

  https://wordpress.com/settings/export/