Inbox
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Several of the blogs I receive daily such as Sean of the South appear in my inbox as if they are from another blogger-Andra Watkins.
How can I be sure that the recipient of any blogs I send out would know they are from me?The blog I need help with is: (visible only to logged in users)
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The posts will appear to be sent from the name of the author who published them, so make sure your name is correct at https://wordpress.com/me
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Wish I could send you a screenshot of my email inbox.
It would show the sender of emails from Word Press as being Andra Watkins-ditto with Sean of the Souths daily email/ blog. Luckily I opened one of Andra’s long ago
My concern is that I am about to start posting something similar and worry that my intended readers wouldn’t know its from me
How can you help me? Id like to upgrade my account -
If you add a screenshot to your site’s Media library, we can look at it there.
Also, what is the URL of the site the emails are sent from?
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I don’t see any screenshots under the Media library of https://ospreysolutions.wordpress.com/
What is the URL of the site you uploaded the screenshots to, and what is the URL of the site with the problem?
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it’s in stukimballbooks.wordpress
Again–My concern is I want my readers to know its from me and not Andrawanted to upload todays emails including one from WordPress but seemingly from Andra
I can’t upgrade and get rolling until I know there is not a problem -
Ok, I see the screenshot now. I assume you’re referring to “[New Post] The Dog”?
What is the URL of the site that post was made on? I can’t find it on any sites that your account has access to.
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There are no posts on either site called “The Dog”.
I need to know where that post came from so I can determine why it was sent under the Andra name.
Please click the post link in that email and give me the exact URL of the post, not just names of sites.
We’ll need specifics, or there isn’t much we can do.
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One of your customers is Sean Dietrich-his blog-Sean of the South-comes from WordPress on that same email there is one from WordPress that also came under the name Andra Watkins
I am trying to be helpful to you but since this is the only way you choose to communicate it is not as helpful as it could be -
I need to know the URL of the post that was sent to your email under the wrong name.
Please open that email with the wrong name, inside it will find the link to the post. This is the post’s URL.
For example, https://en.forums.wordpress.com/topic/inbox-7/ is the URL of this thread.
What is the URL of the post sent with the incorrect name?
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No, that’s the email address that the email comes from.
What is the URL, the link, of the post in the email that listed the incorrect author?
See this screenshot: https://cld.wthms.co/HKLQQt
In your email “[New Post] The Dog” click “The Dog” right where I highlighted “Space Command” in my screenshot.
What is the link you are sent to?
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Please, we need the URL of the post.
Google returns 71,700 results for “Sean of the South”
In my screenshot, when I click “Space Command” I’m sent to https://macmanx.com/2019/06/22/space-command/
In your email subject “[New Post] The Dog” what URL are you sent to when you click “The Dog”?
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Ok, so you’re referring to https://seandietrich.com/the-dog/
In this case, you’re using Jetpack to send the subscription emails on that site, so I recommend reaching out to Jetpack support at https://jetpack.com/contact-support/?rel=support
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Also WordPress.com
I’m not going to be reaching out to anyone but WP to solve this. Guess you won’t be helping solve the mystery of why your emails show up under the wrong name
How do you think the senders of those blogs and emails, including your company, feel about recipients maybe not opening emails because they don’t realize what it is -
Jetpack connects your site so you can use WordPress.com’s subscription service.
The email address will show up as a no reply; there is no way to change that and still use the Jetpack service that I’m aware of, though perhaps Jetpack support would have more ideas. I would imagine if we tried to say we sent from your email address, even though it came from our servers, mail providers would think we were trying to trick people.
I can confirm though, the name on the email will reflect the title of your site (in your case, Sean of the South) so subscribers should know where it’s coming from. If that is not working and the title is not showing up as the name of the sender, please do contact Jetpack support. These forums are mainly for the free sites hosted here at WordPress.com.
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