Incorrect Domain registration

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  haiticheri01 · Member · Jul 29, 2023 at 6:12 am

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  My Domain Registration name is justiceandebernsdesigns.com it’s not
  (justice-and-eberns-designs.com)
  justiceandebernsdesignscom.Wordpress.com
  With Hostgator I already own justiceandebernsdesigns.com
  And it doesn’t have any Hyphen in it, (justice-and-eberns-designs.com)
  justiceandebernsdesignscom.Wordpress.com is interfering with (justiceandebernsdesignscom) my please delete and remove whatever user and domain name that was created on 07/17/2023 please contact me at (redacted by staff) my email address is (email visible only to moderators and staff)

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 29, 2023 at 6:28 am

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  WordPress.com doesn’t have phone support. Anyone calling and claiming to be from wordpress.com is a fraude.

  WordPress.com doesn’t delete domains or sites on demand, only the owner is able to do so. justiceandebernsdesignscom.Wordpress.com isn’t online so it can’t interfere with http://justiceandebernsdesigns.com

  Regarding your domain justice-and-eberns-designs.com, according to https://www.whois.com/whois/justice-and-eberns-designs.com that domain has been registered on July 18th. That domain is way over the refund period of 96 hours. You can cancel that domain but you won’t get a refund – https://wordpress.com/support/domains/cancel-refund-a-domain/

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  aisajib · Member · Jul 29, 2023 at 6:53 am

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  Hi there!

  Your site at justiceandebernsdesigns.com is a WordPress.org site hosted by Hostgator. It’s different from a WordPress.com site and has no connection to the domain you registered with us, which is justice-and-eberns-designs.com. The WordPress.com address of your site is justiceandebernsdesignscom.wordpress.com.

  Neither of these has any effect on your Hostgator site at justiceandebernsdesigns.com because they are completely different sites hosted on different platforms.

  I can see that you already canceled the domain justice-and-eberns-designs.com, though. As the domain was canceled after the domain registration refund period, which is 96 hours, no refund was issued.

  May I know if you wanted to move your site justiceandebernsdesigns.com from Hostgator to WordPress.com? We’d love to understand your goals better so that we can assist you better.