It messed up

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  robertmferry · Member · Aug 13, 2014 at 9:52 pm

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  can you help me again please

  Contact the current registrar to unlock the domain and retrieve the EPP or Authorization code.

  I need the EPP or authorization code for the website
  cloud10productions.com

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  robertmferry · Member · Aug 13, 2014 at 9:53 pm

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  If domain privacy is “on” this will not work, please turn off privacy before this step.

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  gracejiyoung · Member · Aug 14, 2014 at 4:54 am

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  Hi there,

  Please note that there is a 60 day lock on newly registered domains. ICANN (the governing body over domains) places a 60 day lock on all new domain registrations and renewals to prevent fraud. This is a requirement placed on all domain registrars, so it wouldn’t be possible for us to waive it. This means you can transfer your domain on October 10th, 2014.

  However, you can always point the domain to another server (hosting service), with these steps:

  Change a Domain’s Name Servers

  You’ll need to obtain the name server values from your new host. You should be able to find them on their support documentation, or contact them and ask for the information. (Name servers may be referred as “nameservers” or “NS records” instead.)

  I hope this helps – let me know if you have any more questions!

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  robertmferry · Member · Aug 15, 2014 at 9:03 pm

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  You refunded the $26 dollars instead of the $99 dollars according to my bank statement.

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  gracejiyoung · Member · Aug 15, 2014 at 9:33 pm

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  You purchased a domain for $26, which was refunded. You also purchased another WordPress.com Premium upgrade for $99. So I refunded you $73 so that you can keep the domain:

  cloud10productions.com