MY WEBSTE IS GONE – HELP!

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  jnazperez2014 · Member · Jul 19, 2016 at 6:53 am

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  Hello can someone please help me

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  staff-doublebassd · Staff · Jul 19, 2016 at 4:25 pm

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  Hi there,

  You have a WordPress site, but it is a self-hosted WordPress.org site hosted with Go Daddy. You connected the site to WordPress.com via JetPack but it is not hosted with WordPress.com.

  The only site you have here at WordPress.com is sidelinestyles.wordpress.com which is unused site under a different account.

  Is this what Go Daddy told you? The site is definitely not hosted here. I removed the JetPack connection from the site for you which means it couldn’t have been hosted here. I would touch base with Go Daddy again with the information I provided and let me know what they say.

  Thanks!

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  jnazperez2014 · Member · Jul 20, 2016 at 4:23 am

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  Darnell, I did not connect to Jet Pack ever. I don’t know who did that.

  Can you please give me a call or do you have a number I can reach you at so we can nip this in the butt now and be done?

  [redacted]

  Please advise.

  Thanks again!

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  staff-doublebassd · Staff · Jul 20, 2016 at 4:33 pm

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  Hi there,

  We do not provide phone support. I’d be happy to continue to assist you here or if you want to chat via email, I can also email you as well.

  Thanks,

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  staff-doublebassd · Staff · Jul 20, 2016 at 4:34 pm

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  I also went ahead and redacted your phone number since we’re in a public forum and didn’t want people to have access to that private information.

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  jnazperez2014 · Member · Jul 20, 2016 at 5:19 pm

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  Can you e-mail me? (email visible only to moderators and staff)

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  staff-doublebassd · Staff · Jul 20, 2016 at 6:23 pm

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  Just emailed you.

  Let me know if you did not receive it.