NO domain on the dashboard
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I written on this forum last Monday (7 days back) that my domain is not in my dashboard and was signposted to help email. The help email should have been in the FAQs. I shouldnt have been compelled to write in a public forum just to get customer service.
Whereas there was an acknowledgement and reason given that purchase using google IDs can have this problem, till date I do not have a resolution. I wrote 3 times now saying I am actually having business loss – I cannot set up email, cannot settle office signage, work on website. Without domain I am fully stagnated yet no response. I cannot understand what kind of company WordPress is when they cannot even track down a domain purchase despite all purchase details been provided. I am worried, draining financially and thoroughly exasperated. I am totally lost as to how irresponsible, incompetent this company is. !!!!!!
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Youa already got answered by Staff, you said you understood the situatioen and now you suddenly don’t know what’s going wrong?? – https://wordpress.com/forums/topic/no-domain-on-the-dashboard/
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What kind of non-sensical response is this? My comment is about the delay to revert with a solution. Why is it taking 7 days to track a domain purchase when all details had been provided to your esteemed staff. Also have the decency to give a decent response with correct sentences and words. I am a paid customer, who is suffering due to the incompetence of the company to revert to me with a solution, Dont give a response which makes zero sense, full of typos with total disregard for the concern I had raised.
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