Retrieve email

  • Unknown's avatar

    Hi
    I received an email via the site to my icloud account, however, I accidentally deleted it. I don’t know how to find the email through my site? Does the email go directly to my icloud account and no copy is on the site? Therefore, if deleted in icloud, I cannot retrieve it through my site and it is lost?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I’m not sure I understand what the email you received on iCloud has to do with your site. Or do you mean it was a notification email from your site? When was it and regarding what? I don’t see any notification emails sent from our system to your email address during the past week.

    Have you tried restoring the email from trash in your iCloud account?

  • Unknown's avatar

    Hi there
    Thanks for the response.
    I received the email notification including the full content of the message that was sent via the contact form on my site. I accidentally deleted it and it is not in my trash folder and is not recoverable. If I go onto my site and view notifications, I can only view comments and likes etc but cannot view actual messages sent via the contact form. Not sure where to find these messages on the site? Or where in a folder it would be kept? So for instance, the message is sent to my email but is there no copy of this message anywhere else in the event that I accidentally delete the email from my iCloud account?
    It wasn’t sent within the last week, probably about 3 weeks ago, if not longer.

  • All contact form submissions appear in the Feedback section of your site’s WP-Admin dashboard:

    https://bipolarsunshinegirlblog.wordpress.com/wp-admin/edit.php?post_type=feedback

  • Unknown's avatar

    Great, thank you so much for your help, appreciate it

  • You’re very welcome :)

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