Manage your WordPress.com subscriptions from your account profile: view active plans, change payment methods, turn off auto-renewal, or cancel and refund a purchase. This guide shows where to find each option and links to detailed instructions for every task.
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WordPress.com plans, domains, and other subscriptions renew automatically by default. Annual subscriptions renew one month before the expiration date; monthly subscriptions renew on the expiration date. To stop a future renewal, turn off automatic renewal before the next billing date.
In this video, you’ll learn how to manage purchases and billing on WordPress.com. It covers viewing your billing history, updating payment methods, managing renewals, and upgrading your plan. You’ll also learn how to cancel a purchase and review what happens to your site afterward.
To view all the purchases you have made on WordPress.com, take the following steps:
- Log into WordPress.com and hover over your profile icon in the top-right of your dashboard.
- Click the “My WordPress.com Account” button to visit your account profile.
- On the side, select the Purchases menu option.
- Under the “Active Upgrades” tab, you’ll find a list of all your current subscriptions on WordPress.com. This will include plans, domains, email, add-ons, and any other purchases you have made with us.
- Click the Billing History tab to view past purchases.
- Click the Payment Methods tab to manage your forms of payment.
Use the following guides to learn how to further manage the purchases on your account.
Cancel a subscription to stop auto-renewal, or request a refund if you cancel within the eligible window. WordPress.com refunds annual plans within 14 days of purchase or renewal, and monthly plans within 7 days. Use these guides for the full process:
Upgrade to add features at any time, or downgrade at renewal. Upgrades include prorated credit for the unused time on your current plan:
Update your payment method, view receipts, change how often you’re billed, or turn auto-renewal on or off:
- Turn automatic renewal on or off
- View your receipts and purchase history
- Payment methods on WordPress.com
- Change your payment frequency
If you’re managing something not covered above, these guides may help:
